I have recently purchased a binocular microscope (Saxon Researcher Compact Biological Microscope 40x-1600x), and have had difficulty getting the two circles of light that I'm seeing through the eyepieces to merge. I've focused the microscope without much difficulty, but when I look through I still see the two circles. Researching this problem told me to bring the eyepieces closer together until the circles merge, however when I do this, I just stop seeing through one of the eyepieces (I close one eye, nothing changes, I close the other - and I just see black in the eyepiece. Also when I move my head slightly I can see through the other eyepiece, but as soon as it's adjusted so I can see through both there's the two circles ). Does anybody have any suggestions as to how I could fix this?
Additionally in my research I saw that you eyes should be 1.5-2cm from the eyepieces, but I cannot see anything but a small dot in the centre until my eyes are almost pressed up against the lenses, is this wrong?